Shared Transportation terms and conditions

Our Guarantee assures that when you book with Florida Shuttle and encounter any problem with your booking, we will do everything possible to make it right and keep you informed. If any severe weather or other Act of God delays our service area or interrupts your reservation, we will waive all cancellation fees and process a full refund. Providing transportation to the traveling public is a privilege that we have been serving for many years. In our experience, we have come to realize that occasionally, things do go wrong. Delays do happen and in most cases, they are beyond our control. We will offer our customers a 100% refund if your trip is cancelled by us or not provided due to things beyond our control.

Important transportation note: Please note that Florida Shuttle is a booking engine enterprise. The actual transportation services are provided by third party companies we do business with.


Cancellation, Refunds and Travel Changes

Charge Backs

Request of Travel Changes

Storm Policy

Customer Responsibility

Door to Door Service Areas

Promotion Codes

Departure and Arrival Times For Shared Shuttles

Schedule Changes and Rerouting

Trip Cancellation

Damages to Equipment

Prices Subject to Change

Right to Refuse Transportation

Customers of Size

Additional Charges

Baggage Policy

Luggage Identification Tags

Transportation Fleet

Limitation of Liability

Release of Liability

Force Majeure

Prohibited Items

Additional Prohibited Items

Oversize Items

Infants and/or Children

Unaccompanied Minors

Child Seats

Privacy Policy